Faq

1. Will I get any discount if I purchase products from your website?

Ans: No, all the price for the products are best from us. For some products we offer discount which are already mentioned in the website already. For bulk quantity of any product you can contact through email with subject ‘Require Discounted Price For Bulk Quantity’ and in the body the product description, quantity, your name and location should be mentioned. We will reply as soon as possible. Or else you can call directly to discuss.

2. Will I get any technical support if I purchase any product from your website?

Ans: Yes, you will get the technical support from our YouTube channel that how to connect and use the product. You can check the datasheet also for the same. For more quires you can contact directly through email with subject ‘Require Technical Support’ along with name, address, mobile number, user id in our website, purchase details with invoice number, technical support related to, issue / problem, available in online communication platform in the body of the email. You may contact over phone also. We will reply as early as possible.

3. What will be the shipping cost if I purchase any material?

Ans: Shipping cost will be shown while you are purchasing any material from the website before payment. Kindly check the ‘Shipping & Delivery’ policy under terms and condition page in the website also. For further query feel free to contact us.

4. What will be the shipping time after purchase?

Ans: Kindly check the ‘Shipping & Delivery’ policy under terms and condition page in the website also. For further query feel free to contact us.

5. Will I get any training about the products if I require?

Ans: We are maintaining the YouTube – online platform for training purpose. We are rigorously working on it. Keep watching, subscribe the channel and press the bell icon to get the updates after uploading any video. For special training, you can contact us with your requirement as we have the paid offline / online training program on regular basis.

6. What are the payment methods that I can adopt while purchasing?

Ans: We have the several options like ‘Direct Bank Transfer’, ‘PayUmoney’ to pay the correct amount while purchasing. For any kind of failure or delay, we are not liable for the same. After successful payment, we will send the material as soon as possible. If you have any doubt you may contact us for the clarification.

7. How can I purchase product directly from online?

Ans: Please follow the below mentioned steps:

  1. Search the items from the search bar or from the category list.
  2. Check the details provided in the website and finalize the item.
  3. Choose the quantity and press the ‘Add to cart’ option.
  4. To purchase different items follow the a to c steps.
  5. Then go to the ‘Cart’ option from the upper right side.
  6. Check ‘Proceed to checkout’, then check the amount and description, then fill up the details, or just log in / sign in, click ‘Place Order’.
  7. Choose the payment methods and pay the amount.
  8. You will receive the receipt and get the notification.

8. Can I return the material after purchase?

Ans: Kindly check the ‘Return, Exchange & Cancellation’ policy under terms and condition page in the website. For further query feel free to contact us.

9. Will I get the warranty for any product?

Ans: Kindly check the ‘Guarantee/Warranty’ policy under terms and condition page in the website. For further query feel free to contact us.

10. In the online it is showing ‘Out Of Stock’, can I purchase the same?

Ans: If you really require urgently, you can contact us over email or phone for the same. We will try to arrange the item if possible / available.